ORDERING & PAYMENT

Our median production time is 21 days from order to ready-to-ship. Most customers receive their ring within 3–4 weeks of ordering.

We accept all major credit and debit cards, Affirm financing (buy now, pay later). If you're having trouble at checkout, contact us - we can process payments manually.

Yes. Affirm is available at checkout for eligible orders. If Affirm declines or you have trouble at checkout, reach out - we have other financing options and can work with you directly.

Sometimes, for custom orders. Contact us before placing your order and we'll discuss what's possible.

Yes. We offer a 10% discount for active and veteran military, first responders, and medical professionals. Verification is done through ID.me. Reach out to our team or use the discount link at checkout.

Yes, within 12 hours of placing your order - free cancellation, full refund, no questions asked.

Possibly, if production hasn't started. Contact us as soon as possible. Once a piece is in production, changes may not be possible or may incur additional costs.