REPAIR & RESIZE SERVICE

Contact us immediately. Don't try to fix it yourself.

Contact us with photos. We'll assess whether it's a manufacturing defect (covered under warranty) or wear and tear (covered under the Extend Protection Plan). Either way, we'll tell you exactly what your options are.

Contact us via Contact Us with your order number and photos of the issue. We'll send you a prepaid insured shipping label and instructions. Do not ship without contacting us first.

Typically 2–3 weeks from the time we receive your ring. We'll confirm receipt and keep you updated throughout.

White gold rings naturally develop a slight yellow tint over time as the rhodium plating wears. Rhodium plating restores the bright white finish. Contact us to discuss options and pricing.