Special Prices on Ready-to-Ship
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Special Prices on Ready-to-Ship
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TRUST, QUALITY & AFTER CARE
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TRUST, QUALITY & AFTER CARE
Frequently asked questions about trust, quality & after care.
Help topic
CUSTOM DESIGN PROCESS
RING SIZING & FIT
RETURNS, REFUNDS & EXCHANGES
REPAIR & RESIZE SERVICE
SHIPPING & DELIVERY
INTERNATIONAL ORDERS & VAT
OUR DIAMONDS & STONES
ORDERING & PAYMENT
WARRANTY & PROTECTION PLAN
TRUST, QUALITY & AFTER CARE
CUSTOM DESIGN PROCESS
RING SIZING & FIT
RETURNS, REFUNDS & EXCHANGES
REPAIR & RESIZE SERVICE
SHIPPING & DELIVERY
INTERNATIONAL ORDERS & VAT
OUR DIAMONDS & STONES
ORDERING & PAYMENT
WARRANTY & PROTECTION PLAN
TRUST, QUALITY & AFTER CARE
Is it safe to buy a ring this expensive online?
We understand the hesitation. Here's what protects you:
Can I talk to a real person before I buy?
Yes - and we encourage it. Book a free 30-minute Zoom consultation via
Expert Advice
or
start a chat
. Our sales team is available 7 days a week. No scripts, no pressure.
Will my ring appraise for what I paid?
Our rings are priced direct-to-consumer - no middleman markup. For insurance purposes, we recommend getting an independent appraisal from a GIA-trained gemologist after you receive your ring. Most appraisals cost $50–$150 and are worth it for a piece of this value.
Do you engrave rings?
Yes. Contact us to discuss options based on your ring's metal and design.
Do you price match?
We're already priced direct-to-consumer - no middleman markup. If you've found a comparable certified diamond at a lower price, send it to us and we'll review it. We can't always match, but we'll always be honest about why.
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