WARRANTY & PROTECTION PLAN

Every Best Brilliance piece comes with a Craftsmanship warranty within first 60 days. This covers manufacturing defects - prongs not set correctly, stones that fall out due to a setting issue, structural problems with the ring.

The Protection Plan (administered by Extend) is an optional add-on that covers what the warranty doesn't:

Yes. Extend is a licensed, regulated insurance company specializing in product protection plans, used by thousands of retailers across the US. Your plan is backed by a real insurance policy, not just a promise.

No activation is required. Once your protection plan is purchased, it is automatically registered in the Extend system and linked to your order. You’ll receive confirmation details from Extend after your purchase.

Filing a claim with Extend is fast and simple: Go to Extend customer claims Click “File a Claim” Follow the prompts – you’ll need a few details like your email, order number, and a brief description of the issue Upload a photo (if requested) Submit your claim – most are processed quickly, and Extend’s support team will guide you through any next steps You can also check your coverage status or get help through the same link. Extend’s customer service team is friendly and ready to help if you have any questions during the process.