30 DAY RETURNS POLICY
As always, your satisfaction is our utmost concern, and our return policy allows you to return the item for a full refund or to exchange any or all of your purchased items within 30 days of the day that your shipment arrived and was signed for.
To return your product, please send us an email so we will be able to understand your intentions. Returning items must be with their original packaging certificate and paperwork and in the same condition in which they were received.
Receiving a refund on purchased items:
ALL RETURNED ITEMS WILL BE CHECKED BY OUR GEMOLOGIST PRIOR TO ISSUANCE OF A REFUND, usually within 24 to 48 hours.